Email: support@ootdress.com
Free shipping for all orders over $79!
Free standard shipping on orders over $79
1.Items can be returned or exchanged within 30 days after the purchase date.
2.Please keep the delivery payment voucher and provide it to our customer service staff, which will be provided for your refund.
3.You can mail out the package at your nearest post office or call the post office to arrange a collection.
4.Before sending back the products, please contact our customer service first for return address.(support@trendynewlook.com)
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Size Chart :
SIZE | BUST | WAIST | HIPS | |||
INCH | CM | INCH | CM | INCH | CM | |
XS | 30-32'' | 76-81 | 24-25'' | 61-64 | 34-35'' | 86-89 |
S | 33-35'' | 84-89 | 26-27'' | 66-69 | 36-37'' | 91-94 |
M | 36-38'' | 92-97 | 28-29'' | 71-74 | 38-40'' | 96-102 |
L | 40-42'' | 102-107 | 30-31'' | 76-79 | 41-43'' | 104-110 |
XL | 43-45'' | 109-114 | 32-34'' | 81-86 | 44-46'' | 112-118 |
We put a lot of focus on making sure your items get delivered as quickly as possible. Delivery times vary according to your selected delivery address, availability of your items and the time of day you place your order.
Once your order is confirmed, we will prepare your items for shipping. Items may take 3-4 business days for processing. While we work hard to ensure your order is prepared for shipping as quickly as possible, some items may have longer processing time due to low product availability. In such circumstances, you will be notified by email of the delay.
You can enjoy free shipping for orders over $79. Where available, you can opt for Express Shipping for an additional fee($29 for express shipping).
1.Standard Shipping within 10-20 business days.
2.Express Shipping within 5-7 business days.
3.See the delivery FAQs for details on shipping methods, costs and delivery times.
Once your order is placed, we will update you on your order status by email.
Immediately after your order is placed, an Order Confirmation email with a summary of your order as well as your shipping and billing details will be sent to you.
Once your order is shipped, you will receive a Shipping Confirmation email, letting you know your items have left our warehouse. Details about the items contained in the shipment as well as a tracking number are included in the email. To track your package, simply click onto the link provided. Please note that sometimes it takes the shipping company 24 hours to update the status of the shipment and your tracking link may not work immediately. If your order has multiple items, they may be split into different packages shipped on different days. You will receive a separate Shipping Confirmation for each shipment.
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