Contact Us


Official Homepage: Ootdress

· Customer service chat hours:

Monday - Friday: 10am - 17pm UTC -7

We receive thousands of emails every day. Please give us enough time to reply to you, thank you!

Please kindly note: During peak seasons and promotional sales, our response time might take a little longer. Please use the same email address you used when placing your order when contacting us, and include your order number in your email.

· Hours Of Operation:

Monday~Friday, 9am - 18pm UTC -7

Do you have any other questions about Ootdress?
Send us an email and we’ll get in touch shortly.

Other inquiry please put the subject on the email title so we can attend to it with relative customer service specialist.